1. Introduction Welcome to Obstacle Course Rentals Chicago (the “Site”), operated by Jump Guy. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, use our online booking platform, or rent our equipment.
2. Information We Collect To provide you with our rental services, we collect the following types of information:
Personal Information: Name, email address, phone number, billing address, and event delivery address.
Payment Information: Credit card details and billing information. (Note: Payment processing is handled securely through our third-party provider, Event Rental Systems; we do not store full credit card numbers on our local servers).
Event Details: Date, time, location, and specific equipment rented for your event.
Automated Information: IP address, browser type, device type, and browsing behavior on our Site collected via cookies and tracking pixels to improve user experience.
3. How We Use Your Information We use the collected information for the following purposes:
To process, confirm, and deliver your rental orders.
To communicate with you regarding your booking, delivery logistics, or customer service inquiries.
To send administrative emails, including invoices, weather alerts, and policy updates.
To improve our website functionality, service offerings, and marketing efforts.
4. How We Share Your Information We do not sell, trade, or rent your personal information to third parties. We only share information with trusted third parties who assist us in operating our business, such as:
Event Rental Systems: Our booking and inventory management platform.
Payment Gateways: Secure processors that handle your credit card transactions.
These third parties are obligated to keep your information confidential and use it only to perform the contracted services.
5. Cookies and Tracking Our Site uses “cookies” to remember your cart items, recognize you on return visits, and analyze site traffic. You can choose to disable cookies through your browser settings, though this may limit your ability to use the online booking features.
6. Data Security We implement industry-standard security measures, including SSL (Secure Socket Layer) encryption, to protect your personal and payment information during transmission.
7. Contact Us If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Phone: (773) 774-3636
Email: info@jumpguy.com
Address: 5596 N Northwest Hwy, Chicago, IL 60630
